Testimonials on this page were collected verbally by the owner at the time of service completion and written up by our team. First name and last initial used. Real customers, real jobs — we just wrote it down so it wouldn't get lost.
"Jacob came out the same day I called. Diagnosed the issue in 10 minutes, had the part on his truck, and my fridge was running perfectly within an hour. This is how service should be."
"Our warranty company sent two different guys who couldn't fix our oven. Jacob figured it out on the first visit. Should have called him first. We'll never use anyone else."
"He was honest and told me my old dryer wasn't worth the repair cost. Helped me pick a replacement and installed it. That kind of honesty is rare. Jacob is the real deal."
"My Viking range stopped heating on Thanksgiving morning. Called Jacob at 8 AM and he was at my door by 10. Had it working before the turkey went in. The man saved our holiday dinner."
"After three weeks of my landlord ignoring a broken dishwasher, I called Jacob myself. He diagnosed a bad pump motor, replaced it on the spot, and charged me a fair price. Super professional."
"I have a 15-year-old Sub-Zero that two other companies wanted to replace. Jacob found the actual issue — a worn door gasket and a dirty condenser. $280 fix instead of a $12,000 replacement."
"Our Samsung washer was shaking so bad it walked across the laundry room. Jacob rebalanced the drum and replaced the shock absorbers. Took about 45 minutes. Runs perfectly now."
"Jacob fixed our Bosch dishwasher that three other repair guys couldn't figure out. Turns out it was a control board issue. He had the part and fixed it the same day. Highly recommend."
"Honest, fast, and reasonably priced. Jacob told me my old Kenmore dryer wasn't worth fixing and helped me pick a good replacement. You don't get that kind of honesty from most repair companies."
"Our dryer stopped heating the week before the holidays. Jacob came out the same afternoon, replaced the thermal fuse and cycling thermostat, and had it running in under an hour. Charged exactly what he quoted. We've used him twice now and won't call anyone else."
"Our 1940s bungalow came with a vintage fridge that two repairmen said was beyond saving. Jacob disagreed — diagnosed a failed start relay, swapped it in 20 minutes, and the compressor fired right up. Saved us from buying a new unit that would've cost way more than the repair."
"Jacob drove up to La Crescenta on short notice for a gas oven that wouldn't ignite. He tested the igniter and the safety valve, found the igniter was weak, replaced it on the spot. The whole visit was maybe 45 minutes. Super reliable, no upsell pressure at all."
"I rent in Highland Park and my dishwasher stopped draining mid-cycle. Jacob found a blocked drain pump filter — something the last tech completely missed — cleared it, tested three full cycles, and didn't charge me for parts I didn't need. Refreshingly honest."
"Our Sub-Zero column refrigerator threw an error code and the other company quoted us over $800 before even diagnosing it. Jacob came to Arcadia, ran a proper diagnostic, found a faulty thermistor, replaced it for a fraction of the estimate. Knowledgeable and fair."
"I live in a high-rise in Hollywood and my in-unit washer was vibrating so bad the neighbors below complained. Jacob balanced the drum, replaced the shock absorbers, and checked the load sensor — all in one visit. Fixed completely. No more complaints from 4B."
"Our 1930s Los Feliz house has a Wolf dual-fuel range that needed burner recalibration — not something every tech touches. Jacob brought the right tools, recalibrated all six burners and the oven, and even cleaned the igniter ports while he was at it. Exactly the right guy for this job."
"Bosch dishwasher threw an E24 drain error. Jacob knew immediately what it was — checked the filter and standpipe before touching a single part, found a partial blockage, cleared it, done. Took 30 minutes. Any other tech would've sold me a pump I didn't need."
"Our condo fridge near the Third Street Promenade was leaking water inside. Jacob found the defrost drain was clogged with scale — a common issue in older Santa Monica units, he said. Cleared it, tested the evaporator fan, and checked the seal. No parts needed. Great value."
"Washer flooded our laundry room on a Sunday. Called Jacob, he picked up immediately and was at our door in an hour. Replaced the door boot seal and ran two test cycles before leaving. He saved our floors from serious water damage. Worth every penny."
"I live in the NoHo Arts District and my dryer was taking two cycles to dry one load. Jacob replaced the heating element and cleaned a badly clogged vent duct he found during the visit — that was the real culprit. Honest work and he explained everything he was doing."
"We have a Viking 6-burner range in our Woodland Hills home that stopped lighting on two burners. Jacob cleaned the igniter ports and replaced one faulty igniter module. Runs perfectly now. He also noticed a gas valve was slightly misaligned and fixed it without being asked. Above and beyond."
"Refrigerator ice maker stopped working in our Tarzana ranch. Jacob came out, tested the water inlet valve and the ice maker module, found the valve was failing, replaced it, and verified ice production before leaving. Done right the first time, no follow-up needed."
Same-day appliance repair on all brands in Glendale, West Hollywood, Sherman Oaks, and 20+ LA neighborhoods.
Call (818) 541-9706